Frequently Asked Questions

Click on the section about which you have a question, or use the search field on the right!
 

CCS Transition

To begin the CCS Transition with Kindy Manager it is advisable to first have your CCS Person/Personnel ID and Provider ID with you. With these items you can either follow the CCS Transition Manual we have published for KM Users or Give our Support Team a call on 07 5594 0519.

If you have a letter already informing you of your Activation Code and Device Name you can follow the Quick Guide to CCS Transition. You are welcome to give the Support team a call for assistance if needed.
 

Category: CCS Transition

If you are you missing these they can be retrieved through to the Child Care Provider Entry Point via Proda https://proda.humanservices.gov.au

If you are having trouble with your PRODA account you can contact the PRODA Helpdesk.

PRODA Helpdesk: 1800 700 199
For questions regarding PRODA or if your having trouble accessing PRODA accounts contact the PRODA Helpdesk on this number Monday to Friday between 8:00am and 5:00pm AWST or email proda@humanservices.gov.au
 

Category: CCS Transition

If you are having trouble with your PRODA account you can contact the PRODA Helpdesk.

PRODA Helpdesk: 1800 700 199
For questions regarding PRODA or if your having trouble accessing PRODA accounts contact the PRODA Helpdesk on this number Monday to Friday between 8:00am and 5:00pm AWST or email proda@humanservices.gov.au
 

Category: CCS Transition

If you are a KM User who requires assistance with their CCS Transition please contact us to book in a session time. One of our Support Team will guide you through the process.

Contact KM Support on 07 5594 0519
 

Category: CCS Transition

Here is the link (document) that shows you the steps.

Click here to read Gov’t task card

Once you have your new Activation Code, paste it into Kindy Manager.

Go to Settings – Centre Details – CCS tab

Category: CCS Transition

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