Frequently Asked Questions

Click on the section about which you have a question, or use the search field on the right!
 

CCS Transition

To begin the CCS Transition with Kindy Manager it is advisable to first have your CCS Person/Personnel ID and Provider ID with you. With these items you can either follow the CCS Transition Manual we have published for KM Users or Give our Support Team a call on 07 5594 0519.

If you have a letter already informing you of your Activation Code and Device Name you can follow the Quick Guide to CCS Transition. You are welcome to give the Support team a call for assistance if needed.
 

Category: CCS Transition

If you are you missing these they can be retrieved through to the Child Care Provider Entry Point via Proda https://proda.humanservices.gov.au

If you are having trouble with your PRODA account you can contact the PRODA Helpdesk.

PRODA Helpdesk: 1800 700 199
For questions regarding PRODA or if your having trouble accessing PRODA accounts contact the PRODA Helpdesk on this number Monday to Friday between 8:00am and 5:00pm AWST or email proda@humanservices.gov.au
 

Category: CCS Transition

If you are having trouble with your PRODA account you can contact the PRODA Helpdesk.

PRODA Helpdesk: 1800 700 199
For questions regarding PRODA or if your having trouble accessing PRODA accounts contact the PRODA Helpdesk on this number Monday to Friday between 8:00am and 5:00pm AWST or email proda@humanservices.gov.au
 

Category: CCS Transition

If you are a KM User who requires assistance with their CCS Transition please contact us to book in a session time. One of our Support Team will guide you through the process.

Contact KM Support on 07 5594 0519
 

Category: CCS Transition